Covid-19 Response & Update | We Are Here For You
March 25, 2020
We are committed to providing exceptional service to both our clients and prospective clients. We are helping our clients navigate this critical situation, while also upholding the safety of our clients and employees.
HEADQUARTERS BANKING CENTER UPDATE:
- We are open for business at our Headquarters banking center, however, to practice social distancing, one client may enter our banking lobby at a time.
- Additional clients are welcome to wait in our building's lobby or you may call (512) 956-4800 to set an appointment for your visit.
We encourage you to connect with us online and by using our Mobile Banking app to access your accounts digitally.
Our wire and ACH cut off times remain the same:
Online ACH cut off time is 4:30 p.m. CST
Online wire cut off time is 4:00 p.m. CST
Online ACH cut off time is 4:30 p.m. CST
Online wire cut off time is 4:00 p.m. CST
ACCESS YOUR ACCOUNTS EASILY
Tap into the power of account access available 24/7. Our team is here to help and our secure Mobile Banking app and Online Banking provides fast access to bank anytime, no matter where you are. Additionally, you can access your money by withdrawing cash from any ATM. We do not charge ATM withdrawal fees.
Need to enroll in Online Banking?
SMALL BUSINESS GUIDANCE LOAN RESOURCES
Small business owners are eligible to apply for a low-interest loan due to COVID-19. Learn more here: Economic Injury Disaster Loan Program
Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19).
Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19).
FREQUENTLY ASKED QUESTIONS
How can I get help with my accounts?
For account service and support, our clients can reach our client support team at (512) 956-5333 or email clientexperience@texaspartners.bank.
For Treasury Management specific service and support please call (512) 956-5210 or email tmclientservices@texaspartners.bank.
DIGITAL BANKING SOLUTIONS
Where can I access my accounts securely?You may access your accounts here on our website or on our mobile app.
How can I get cash out?
You can withdraw cash from any ATM near you. We waive surcharge fees.
You can withdraw cash from any ATM near you. We waive surcharge fees.
Where can I deposit checks?
You may deposit checks with our mobile app or if you have a remote check scanner.
You may deposit checks with our mobile app or if you have a remote check scanner.
Can I still make changes to my Wires and ACHs?
You may continue to manage your wires and ACHs remotely through your online account, our mobile app, or by calling (512) 956-5210.
You may continue to manage your wires and ACHs remotely through your online account, our mobile app, or by calling (512) 956-5210.
What if I still have questions about my accounts?
Please give us a call at (512) 956-5333 or email us at clientexperience@texaspartners.bank.
Please give us a call at (512) 956-5333 or email us at clientexperience@texaspartners.bank.